CONDITIONS OF SALE
GENERAL CONDITIONS OF ONLINE PURCHASE
This document together with all the attached documents regulates the conditions governing the use of this website www.flexbrosser.com and the purchase of products through it.
By placing an order, the Customer agrees to be bound by these General Conditions of Purchase, as well as by the Conditions of Use, the Privacy Policy and the Cookies Policy.
Flex Brosser may modify these General Conditions of Purchase, as well as the Conditions of Use, Privacy and Cookies.
We recommend the Client to read them at the moment of placing the order, since those that are available in this website at any time will be applicable, being always the acceptance of them a previous and indispensable step for the contracting.
The order may be placed at the Customer’s choice in any of the languages available on the website: Spanish, English, Italian, German and French.
1. OUR DETAILS
This website is operated by:
Flex Brosser CB, NIF E10536969, with address at Calle D`Asipo 1 Postal Code 07011 Palma, Balearic Islands, with telephone +34 971761622 and e-mail comercial@flexbrosser.com. Hereinafter referred to as “Flex Brosser”.
2. INFORMATION AND STATEMENTS PRIOR TO CONTRACTING.
The Client, prior to the contracting and during the purchase process, will be able to access, file and print these general contracting conditions for consultation
All information and personal data provided by the Customer when using this website will be treated in accordance with the Privacy Policy of FLEX BROSSER, in accordance with the data processing specified in these Terms and Conditions of Purchase and in accordance with the options marked by the Customer at the time of acceptance of the Terms and Conditions of Purchase. The Customer declares that all information and data provided to FLEX BROSSER is true and accurate If the Customer does not provide all the necessary information, the order cannot be processed.
The Customer undertakes not to place any false or fraudulent order, and FLEX BROSSER reserves the right to cancel the order and take appropriate action in such circumstances.
The Customer declares that he/she is over 18 years of age and has the necessary legal capacity and sufficient legal capacity to enter into contracts of economic content.
In the case of legal persons, the natural persons acting in their name and on their behalf, through this website, guarantee to FLEX BROSSER, and third parties linked to the provision of the contracted services, that they have sufficient representation in their favour. The customer shall be entitled to have the product repaired or, if necessary, replaced. If both solutions are not in violation of the rights of any third party at the time of purchase and guarantee that the data and information relating to the legal entities are true, accurate and reliable at the time of the transaction,
FLEX BROSSER shall not be liable for any damage, loss or injury to persons and/or property caused by or in connection with the above statement.
3. GEOGRAPHICAL SCOPE
The products offered through this website are available for delivery within the Spanish Territory:
– Spanish territory (For the Canary Islands, Ceuta and Melilla, please consult us for shipping costs).
– Portugal (Please consult us for shipping costs to the islands), Germany, France, Italy, Austria, Belgium, Holland, Luxembourg; United Kingdom, Cyprus, Denmark, Finland, Greece, Malta, Monaco, Norway, Sweden, Switzerland.
4. FLEX BROSSER PRODUCTS
The Customer declares to be aware of the characteristics of all the products sold by FLEX BROSSER, which are detailed on the purchase page of each product.
5. TECHNICAL MEANS TO CORRECT ERRORS
This website displays windows for confirmation of the data provided which may not allow the purchase to continue if the data entered are not in the correct format In any case, before making the payment, the Customer will be able to view the selected products and the details of their order on the website so that, if necessary, they can modify the details of their order If an error is detected after the payment process has been completed, you should contact Customer Services.
6- SHIPPING
FLEX BROSSER products are shipped to the countries detailed in the point “geographical scope” through the company ENVIALIA.
The times vary according to the country between 3 and 10 working days. Occasional delays may occur in the service.
7- HOW TO PLACE AN ORDER
To place an order, the Customer must select from the FLEX BROSSER website the products he/she wishes to purchase by creating a virtual shopping list.
Before placing the order, the Customer must have followed the following steps
1. Read and understand the description of the products as it appears on this website. In case of doubt, the Customer should contact FLEX BROSSER via the web contact form, the email address comercial@flexbrosser.com, the Customer Service contact telephone number.
2. Read and understand the essential and technical characteristics of the products, which are available in the product information and technical information sections of the website This includes any statements regarding technical standards and performance relevant to your intended use of the product.
3. Consult on the website the indicated price of the products and possible promotions that may be applicable, being able to view and know the final price including VAT or tax that may be applicable, as well as the price of the transport service You are informed in advance.
4.Once you have selected the products you wish to purchase, the Customer must finalize the purchase where the products and shipping costs will be detailed according to the postal address of delivery
In order to place the order, the Customer must fill in all their details using a form The Customer is obliged to verify the data provided on the form, as well as the accuracy of the products and services chosen, and must go back to the website to correct the data entered or any of the details of the order, if they are not accurate.
In case of conformity, the Customer must make the payment by clicking on the “Place Order” button
After payment, FLEX BROSSER will immediately inform you by email of the confirmation of your order and send you your Purchase Order.
8. PRICE AND PAYMENT
The prices of the products listed on the website include VAT and are current at all times, including any promotions that may be applicable.
The prices of the products exclude shipping costs, which will be added to the total amount before proceeding to the payment of the same.
The Customer may use VISA and Mastercard credit or debit cards as a means of payment. Payment is made through a secure payment gateway and the data is encrypted at all times. The FLEX BROSSER website does not store any payment details.
9. RIGHT OF WITHDRAWAL
Upon receipt of the goods, the Customer, if he/she is a consumer, shall have 14 calendar days from receipt of the last of the products purchased in the same order to partially or fully exercise his/her right of withdrawal. In case of total or partial withdrawal, FLEX BROSSER will refund to the Customer, by the same means used to pay, the payments received for the returned goods within a maximum period of 7 working days after FLEX BROSSER has received the returned goods Transport costs are not refunded, and transport costs in case of return shall be borne by the customer.
In order to exercise the right of withdrawal, the Customer must contact FLEX BROSSER by email or via the contact form on the website within the aforementioned period.
10. WARRANTY
The products purchased on this website enjoy the warranties under the provisions of Royal Legislative Decree 1/2007 of 16 November,
Once the existence of a manufacturing defect in the product has been verified, FLEX BROSSER may request a proportional reduction of the price and if the defect is serious, the termination of the contract
This guarantee shall not apply in the event that a different use is evidenced.
11. APPLICABLE LEGISLATION. SUBMISSION TO JURISDICTION
The present contract will be governed by the Spanish legislation applicable to the interpretation, validity and execution of the contract
In case of disagreement arising from the purchase of products through the distance selling service, from the present General Conditions, and for the resolution of any conflicts, the parties agree to submit, renouncing to any other jurisdiction to which they may be entitled, to the courts and tribunals of the city corresponding to the address of Flex Brosser.
